30-Day Returns & Warranty Policy
Hassle-free 30-day return window on brand-new gear with $0.00 restocking fees, prepaid returns for the 48 lower states, and direct factory warranty support.
30-Day Return Policy & Fee Transparency
If you are not 100% satisfied with your purchase, you may return any brand-new, unused, uninstalled item in its original factory packaging with all tags, protective films, and manuals intact within 30 days of delivery for a refund.
Helmets must be returned with protective visor film unpeeled and helmet bag included. For safety and regulatory reasons, electrical components (stators, ignition coils, flashed ECUs) that have been plugged in or mounted are non-returnable once opened.
Restocking Fees & Return Shipping Schedule
$0.00 RESTOCKING FEEWe believe in transparent, straightforward pricing: WowShopper charges a $0.00 Restocking Fee (Zero Restocking Fees) on all eligible brand-new, unused gear returned within 30 days of delivery.
• Restocking Fee: $0.00 (Zero Fee).
• Customer Returns (Sizing, Fit, Preference): Paid by WowShopper. We provide a 100% free prepaid return shipping label.
• Damaged or Incorrect Items: Paid by WowShopper. Immediate replacement or full refund with prepaid return shipping.
• Restocking Fee: $0.00 (Zero Fee).
• Customer Returns (Sizing, Fit, Preference): Paid by Customer. Customers in Alaska and Hawaii are responsible for return shipping back to our Fullerton facility.
• Fulfillment Error or Defective Items: Paid by WowShopper. If we made a mistake or the part is defective, we cover 100% of return shipping.
• Restocking Fee: $0.00 (Zero Fee).
• All International Returns: Paid by Customer. All international return shipping costs, export/import duties, and carrier customs brokerage fees are paid by the customer.
How to Initiate a Return
Request RMA Number
Contact our service team at returns@wowshopper.com or info@wowshopper.com with your order number and part SKU to receive an authorized Return Merchandise Authorization (RMA) label.
Package Securely
Place the item in its original product box and pack it inside a shipping outer carton to avoid damage during transit.
Fast Refund
Once inspected at our warehouse, your refund is processed directly back to your original payment method within 2–3 business days.
Bitcoin (BTC) Payments & Store Credit Return Policy
WowShopper Motorsports accepts peer-to-peer on-chain Bitcoin payments settled via Native SegWit (BIP-84). All catalog merchandise prices are denominated in United States Dollars (USD).
Bitcoin Return Policy (Store Credit Only): All eligible merchandise purchased with Bitcoin is protected by our 30-day return guarantee. If you need to return gear for fitment, sizing, or gear exchange, returns on Bitcoin orders are issued strictly as 100% WowShopper Store Credit. No cash, bank check, or cryptocurrency payouts are issued for Bitcoin transactions.
How Your Store Credit Number Works
- Unique Credit Code Issued: Once your gear arrives at our Fullerton warehouse and passes physical inspection, our returns desk automatically issues a unique Store Credit Number (e.g.,
WSC-8492-7105) for 100% of the original USD purchase value, sent directly to your email. - Stored in System & Never Expires: Your store credit balance is securely stored in our database. In accordance with California Civil Code § 1749.5, your credit never expires and carries zero maintenance or dormancy fees.
- Redeem at Checkout: Next time you check out on wowshopper.com, simply enter your credit number as a form of payment. The balance is automatically deducted from your order total. Any remaining balance rolls over for future orders.
Manufacturer Warranty Support
Every product sold by WowShopper Motorsports comes with genuine factory warranty coverage against manufacturing defects. If you suspect an item has failed due to a manufacturing defect, reach out to our team with clear photos and description, and we will handle the claim with the manufacturer on your behalf.