Colors

Slight color variations and imperfections (scratches, scars, wrinkles) are characteristic features of genuine leather and confirm its authenticity.

Packaging

Most items are packaged in individual poly bags.

Shipping

Our orders are shipped from NJ via UPS Ground. All orders are insured. We are not responsible for carrier delays and/or carrier related damages to merchandise.

Returns / Repair Policies & Guarantees

Latico materials and workmanship are warranted for 1 year from date of purchase. Examples of covered manufacturer defects include a problem with a lining, zipper, or hardware, or loose stitching. Used defective merchandise can be returned for repair -- please enclose the following with your defective item: a note describing the problem, proof of purchase, a USA return shipping address (no PO boxes, please) and a check for $15.00 payable to Latico Leathers to cover handling and return freight. For all returns, please call first for authorization. There is no warranty on close out/hot sales items.

All claims for shortages and/or defective new merchandise must be made in writing within 7 days of receipt of your shipment. Defective new merchandise can be returned for repair or exchange. Latico cannot accept returned packages without prior approval - any unauthorized returns will be returned to the sender.

Returns of Merchandise Received Past 10 Days

A 20% restocking fee plus freight related costs will be applied to returns accepted by Latico following pre-approval from a Latico/WowShopper customer service representative. Latico/WowShopper recommends using reputable shipping services such as UPS or FedEx for all returns. These returns should be traceable and insured as Latico/WowShopper will not be responsible for lost or stolen packages. There is no warranty on close out/hot sales items.